The need for commercial acumen

Feb 15, 2017

By Peter Lewis

The NDIS is the new way to provide support for people with disabilities, their families and carers in Australia. This new way is a transition from the familiar welfare model to a business model of operation.

Service providers are now required to operate as a business under the NDIS and this will require quite a bit of commercial acumen.

Commercial acumen is recognised as having the ability to translate an organisation’s agreed strategy into tactical business plans within required timeframes. This will align the organisation to the demands of its customers and market place and position it to handle the future growth which will come with the rollout of the NDIS.

Commercial acumen requires persistent, dedicated, focused input from ALL stakeholders.

Unfortunately, statistics indicate that commercial acumen is not a common feature over a broad spectrum of organisations in the not-for-profit sector. Some surveys indicate only 40% of organisations are operating on a sustainable basis, only 10% operate according to their set plans and only 40% of employees are fully engaged.

If your organisation is ready to take on the NDIS but is still lacking the business acumen to do so, there are plenty of resources available to assist. Take a look at these helpful links or get in touch with us at DCA and we can point you in the right direction.

Peter Lewis is an experienced senior consultant and advisor who has worked in a variety of roles including one as a change management specialist for a major ASX listed group. He has provided consulting and management services to a range of service providers. He has worked with a national recruitment and advisory firm. He has held CEO and GM roles and has owned and operated a number of businesses. Peter is a Fellow Certified Practicing Accountant and holds a degree in Economics and Commerce.

DCA Advisory Services is comprised of five professionals with extensive experience, networks and specialised skills for the not-for-profit, commercial and government sectors. All have practical, hands-on experience in business management, organisational development, community services and the creation of employment options for people requiring specialist assistance.


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